In the case of an emergency, please contact our Emergency Service Request Line at 559-277-0232.

As the owner of a Brentwood home, you received our Homeowner Guide from our Home Service Representative during the final homeowner orientation. Two sections of your Homeowner Guide are devoted to the process of requesting service for your home. Whether it’s a routine situation or an emergency, you have the information you need at your fingertips. For detailed information, please refer to your Homeowner Guide.

For your convenience, our customer service forms (Routine Service Request, 11-Month Service Request and Customer Care Report) are now available online. Complete the appropriate form and press the send button to submit a service request to the Home Service Department. All service requests will receive a written response.

Choose the appropriate link to complete your form. Questions on Home Under Construction

Choose the appropriate link to complete your form. Routine Service Request 11-Month Service Request Customer Care Report

Is your home more than one year old? If so, click here for more information on our 
Extended Customer Care

As a reminder, all service requests (except emergencies) must be received in writing through email, standard mail or fax. Every request will receive a written response.

• Email: For fastest response, choose appropriate link shown above
• Standard Mail: De Young Properties, P.O. Box 5178 ∙ Fresno, California 93755
• Fax: 559-277-0679